Mobile Marketing
2-WAY SMS
2-way SMS is a service provided by GAPIT that enables businesses to engage in two-way communication with customers through short code messaging.
This service allows your business contacts to receive messages instantly. It facilitates personalized connections with a large number of contacts through customized SMS messages and automated responses.
Service Information
What?
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- The 2-WAY SMS service, also known as the short code service, is a gateway to telecom networks that enables businesses to engage in two-way communication with customers via SMS, offering numerous benefits.
Advantages
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- Engage the right target audience
- Integrate with Automation Marketing
- Apply diverse scenarios based on specific needs
Telecom Networks Supported
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- Viettel
- Mobifone
- Vinaphone
- Vietnammobile
- Gmobile
2-way SMS Application
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- Appointment confirmation, gift redemption
- Information lookup on request
- Interactive games, surveys, value-added services
- Voting, predicting game shows
- Warranty activation, customer support
Deployment Model
Model 01
GAPIT handles content creation and SMS scenario processing based on the business’s requirements:
- Customers send an SMS with a specific code to the short code.
- The telecom provider forwards the SMS to the SMS gateway for scenario processing.
- GAPIT processes the SMS according to the scenario and sends a response SMS.
- The telecom provider delivers the response SMS to the customer.
Model 02
The business leases the short code and manages SMS scenario processing:
- Customers send an SMS with a specific code to the short code.
- The telecom provider forwards the SMS to GAPIT’s system.
- GAPIT forwards the SMS to the business for scenario processing.
- The business processes the SMS and sends a response through the SMS gateway.
- GAPIT forwards the response SMS to the telecom provider.
- The telecom provider delivers the response SMS to the customer.
